Have you ever come across a minor issue in an app or a website and thought, “I should report this”? That’s exactly what happened to me when I stumbled upon a front-end bug in Spotify’s mobile app. This blog will take you through my bug-hunting journey, the bug itself, my motivations, and the opportunities it uncovered.

Section 1: The Bug Discovery
It all began when I noticed something amiss in Spotify’s Premium user interface. A tiny glitch that might escape the eye of many but can have a significant impact on user experience. Let’s take a closer look:

Bug Screenshot:

Bug Screenshot

This visual anomaly was a misplaced <br>/ instead of <br/> in the code. To the untrained eye, this might seem trivial, but as a front-end engineer, I couldn’t let it go unnoticed. Small details matter in design, and this bug was a testament to that fact.

Section 2: Reporting to Customer Support
I decided to report this bug directly to Spotify’s customer support, thinking they might appreciate the attention to detail. Here’s how the conversation went:

Engaging with customer support was an important step. It highlighted the role of user feedback in software development. Our conversation demonstrated Spotify’s dedication to listening to its users’ concerns.

Section 3: The Bug Details
Now, let’s delve deeper into the bug itself, as explained in my tweet:

The bug involved a <br> tag, a line break in HTML, that was supposed to be invisible to users but was erroneously visible as <br>/. Moreover, the word “for” was missing in the context of the Premium Individual plan.

Such small discrepancies can be confusing for users, particularly those who aren’t tech-savvy. This highlights the importance of meticulous coding and design in software.

Section 4: Why I Reported It
As a front-end engineer, I understand the significance of an optimal user experience. Even minor issues can affect how users perceive a service. That’s why I promptly reported the bug. I believe in crafting seamless experiences, and this bug needed fixing.

Section 5: The Opportunity
Reporting the bug wasn’t just about spotting an issue; it was also about seizing an opportunity. Here’s how I expressed my intentions in a tweet:

I’d be thrilled to contribute further to Spotify and potentially join their team. If the opportunity arises, my email address is Exploring such opportunities is an exciting prospect for any developer.

Section 6: Creating Social Proof
Beyond the bug report, I aimed to create a social proof of my bug-reporting skills by sharing this journey on Twitter. It’s not just about Spotify; it’s about inspiring fellow developers to be vigilant and proactive when they encounter issues in the software they use.

Section 7: The Benefits of Fixing the Bug
Resolving this bug isn’t just about cosmetics. It’s about improving user experience, reducing confusion, and delivering a higher quality service. Even the tiniest bug fixes can have a profound impact on a product.

Section 8: Addressing Security Vulnerabilities
Moreover, bug reporting isn’t limited to user experience; it can also contribute to enhanced security. Bugs are sometimes a window for vulnerabilities. By identifying and reporting them, we help create a safer online environment for everyone.

Section 9: Showcasing Your Resume
If you’d like to explore my qualifications and experience, you can find my developer profiles over here:
I’m ready and eager to embrace new career opportunities.

Section 10: Conclusion
In conclusion, this journey is not just about a bug report but about the broader impact of vigilant users who take the time to provide feedback. I appreciate Spotify’s quick response and hope this bug will be addressed soon.

I invite you to engage with my Twitter thread for a concise overview. Thank you for joining me on this bug-hunting adventure, and let’s make the web a better place together!

Closing Thoughts:
If you’ve ever spotted a bug in an app or website, consider reporting it. Your keen eye and attention to detail can make a difference. Keep an eye on your surroundings, for you never know where opportunities may arise.


Categorized in:

Cyber Security,

Last Update: 28 December 2023